Frequently Asked Questions
- Sign up on the Buoy App.
- Choose a restaurant from the map.
- Choose the ‘PLEASE PUT MY FOOD IN BUOY REUSABLE CONTAINERS’ item on the top of the menu and enter your customer ID copied from the APP into the instructions/notes of the Buoy container item ordered.
- Place your order and wait for delivery or pick it up at the restaurant.
Yes you can! Simply use your customer ID from the Buoy app or show your personal QR code to your server so the container can be scanned out.
Buoy does not charge anything to their customers. The restaurant can upcharge parts of the container-usage fees to the customer based on their own decision.
We humbly ask that you rinse the containers after use, thank you!
You have 10 days to return containers to any of our drop off locations found on the Buoy App or you can choose to get all of your containers picked up for a $4 fee on your designated pick-up days.
- If you love your containers and want to keep some of them, you will be charged a $8 fee per container.
- Remember, you have 10 days to return containers to any of our drop off locations found on the Buoy App or you can choose to get all of your containers picked up for a $4 fee on your designated pick-up days.
Yes! We use the safest, non-toxic recycled plastic wildly used for medical applications know for it’s non-reactive properties.
- Yes, Buoy containers are microwave safe.
- No, please do not put Buoy containers in the oven!
- You are contributing to the effort for reducing waste in your community.
- Because we use recycled ocean-bound plastic, you are helping to keep the oceans clean.
- Enjoying food guilt-free is awesome!
- Buoy’s products are the first of their kind: made in California with 100% recycled ocean-bound plastic and 100% recyclable over and over.
- Buoy does not use or create any virgin materials.
- Buoy containers are produced using solar power.
- Buoy containers do not leach any toxicity into your food no matter how hot it gets and are microwave safe.
- Our circular system and tracking software ensure the collection of all containers, to be cleaned, sanitized and being prepared for reuse in our state of the art washing facilities.
- We estimate that each container can be reused over 500 times before being recycled into new containers.
We welcome all restaurants, corporate entities and anyone interested to be our partners. Please contact us at your convenience.